Virtual ‘Video’ Appointments

With national lockdown in place we thought it essential to highlight to our local customers our continuing offer of video appointments with one of our expert staff. These are generally available to customers within a 20 mile radius of Bath, however if you are uncertain please phone to discuss your requirements.


How a Total Bathrooms video appointment works:

Step 1. Please phone, email us or fill out the contact form to request a video appointment.

Step 2. We will either immediately book an available appointment for you or make contact with you to organise an appointment with one of the sales team and take all of your details.

Step 3. We will video call you at the allotted date and time using ‘Zoom’ or ‘Whatsapp’ (*more info below). Using the cameras on our phone/ computer we will be able to talk through your requirements and show you relevant products. If you have measurements or we’ve completed a home survey we can produce a plan of your room and share it with you on screen.

Step 4. We will then provide you with a quote for any bathroom equipment you require via email. If you wish to make any changes or have any questions we can repeat Step 3 or indeed have a telephone conversation to make the changes.

Step 5. If you wish to go ahead you can make a payment online and when your goods arrive we can hold them for your collection or deliver them to your home if required.

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