15th February 2020
We have had an issue with the telephones this afternoon and just wanted to make you aware that the national carrier had reported problems with mobile phones dialling in. Apparently landline calls are fine.
It is a nationwide issue with a particular part of the carriers platform. It should be sorted out by this evening.
Apologies if you’ve had trouble reaching us this afternoon. Please email us if there is anything you need.
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| Cookie | Duration | Description |
|---|---|---|
| ANONCHK | 10 minutes | The ANONCHK cookie, set by Bing, is used to store a user's session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well. |
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| NID | 6 months | This cookie is used to a profile based on user's interest and display personalized ads to the users. |
| test_cookie | 15 minutes | The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies. |
| VISITOR_INFO1_LIVE | 5 months | This cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website. |
| VISITOR_PRIVACY_METADATA | 6 months | YouTube sets this cookie to store the user's cookie consent state for the current domain. |
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Performance cookies allow for the services to be optimised, in order to give the best user experience.
| Cookie | Duration | Description |
|---|---|---|
| SRM_B | 1 year 24 days | Used by Microsoft Advertising as a unique ID for visitors. |
| YSC | session | This cookies is set by Youtube and is used to track the views of embedded videos. |
Analytics cookies help us understand how our visitors interact with the website. It helps us understand the number of visitors, where the visitors are coming from, and the pages they navigate. The cookies collect this data and are reported anonymously.
| Cookie | Duration | Description |
|---|---|---|
| calltrk_session_id | 6 months | This cookie is set by the Provider CallRail. This cookie is used for storing an unique identifier for a user browser session. It is used for tracking the number of phone calls generate from the website. |
| cebs | session | Crazyegg sets this cookie to trace the current user session internally. |
| GPS | 30 minutes | This cookie is set by YouTube and registers a unique ID for tracking users based on their geographical location |
| MR | 7 days | This cookie, set by Bing, is used to collect user information for analytics purposes. |
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| sbjs_migrations | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_session | 1 hour | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| sbjs_udata | session | Sourcebuster sets this cookie to identify the source of a visit and stores user action information in cookies. This analytical and behavioural cookie is used to enhance the visitor experience on the website. |
| tk_lr | 1 year | This cookie is set by JetPack plugin on sites using WooCommerce. This is a referral cookie used for analyzing referrer behavior for Jetpack |
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| tk_r3d | 3 days | The cookie is installed by JetPack. Used for the internal metrics fo user activities to improve user experience |
| _ce.gtld | session | Crazyegg sets this cookie to identify the top-level domain. |
| _ga | 2 years | This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors. |
| _gat_gtag_UA_* | 1 minute | Google Analytics sets this cookie to store a unique user ID. |
| _gat_gtag_UA_120013665_4 | 1 minute | Google uses this cookie to distinguish users. |
| _gat_gtag_UA_152544590_1 | 1 minute | Google uses this cookie to distinguish users. |
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| _gat_gtag_UA_34219723_1 | 1 minute | Google uses this cookie to distinguish users. |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| _ga_1X0XQRMB4F | 2 years | No description |
| _ga_MB3YJX0YZ9 | 2 years | This cookie is installed by Google Analytics. |
| _gcl_au | 3 months | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. |
| _gid | 1 day | This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form. |
| _hp2_id.1907091133 | 2 years | Heap Analytics monitors user flow throughout the website and is used for analysis purposes. |
| _hp2_ses_props.* | 1 hour | Heap sets this cookie to store the timestamp and cookie domain or path. |
| _hp2_ses_props.1907091133 | 30 minutes | Heap Analytics monitors user flow throughout the website and is used for analysis purposes. |
This website uses Mailchimp within pages and landing pages to monitor the number of visitors and signups from campaigns.
| Cookie | Duration | Description |
|---|---|---|
| mailchimp_landing_site | 4 weeks | The cookie is set by the email marketing service MailChimp. |
| Cookie | Duration | Description |
|---|---|---|
| yt-player-bandwidth | never | The yt-player-bandwidth cookie is used to store the user's video player preferences and settings, particularly related to bandwidth and streaming quality on YouTube. |
| yt-player-headers-readable | never | The yt-player-headers-readable cookie is used by YouTube to store user preferences related to video playback and interface, enhancing the user's viewing experience. |
| yt-remote-cast-available | session | The yt-remote-cast-available cookie is used to store the user's preferences regarding whether casting is available on their YouTube video player. |
| yt-remote-cast-installed | session | The yt-remote-cast-installed cookie is used to store the user's video player preferences using embedded YouTube video. |
| yt-remote-fast-check-period | session | The yt-remote-fast-check-period cookie is used by YouTube to store the user's video player preferences for embedded YouTube videos. |
| yt-remote-session-app | session | The yt-remote-session-app cookie is used by YouTube to store user preferences and information about the interface of the embedded YouTube video player. |
| yt-remote-session-name | session | The yt-remote-session-name cookie is used by YouTube to store the user's video player preferences using embedded YouTube video. |
| ytidb::LAST_RESULT_ENTRY_KEY | never | The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. |
| __cf_bm | 30 minutes | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| Cookie | Duration | Description |
|---|---|---|
| calltrk_landing | 1 year | This is a functionality cookie set by the CallRail. This cookie is used to store the landing page URL. It helps to accurately attribute the visitor source when displaying a tracking phone number. |
| calltrk_nearest_tld | 9 years 10 months 8 days | No description |
| calltrk_referrer | 1 year | This is a functionality cookie set by the CallRail. This cookie is used to store the referring URL. It helps to accurately attribute the visitor source when displaying a tracking phone number. |
| CLID | 1 year | No description |
| CONSENT | 16 years 10 months 10 days 15 hours | No description |
| m | 2 years | No description available. |
| RUL | 1 year | No description |
| SM | session | No description available. |
| tk_ai | 5 years | Gathers information for WordPress by themselves, first party analytics tool about how WP services are used. A collection of internal metrics for user activity, used to improve user experience. |
| tk_qs | 30 minutes | Gathers information for WordPress by themselves, first party analytics tool about how WP services are used. A collection of internal metrics for user activity, used to improve user experience. |
| tk_tc | session | No description |
| _clck | 1 year | No description |
| _clsk | 1 day | No description |
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| nitroCachedPage | session | Description is currently not available. |
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| _ce.clock_data | 1 day | Description is currently not available. |
| _ce.clock_event | 1 day | Description is currently not available. |
| _ce.irv | session | Description is currently not available. |
| _ce.s | 1 year | Description is currently not available. |
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