”I have to say that I’ve never spoken to the same person twice, but no one ever took long to grasp the order and give back the right information. It’s been a wonderful retail experience dealing with your company.

From the very beginning and the technical advice on which appliance was suitable, to the handling of the order and the fact that everyone I spoke to immediately put me on the right track, demonstrated a joined up company where the different departments speak to each other. I was therefore not surprised when Tom met the tight deadline and the delivery was here for my plumber to install. First class service beginning to end…thank you.”
Shindi Poonia

“I could wax lyrical about the service from Andy Rob and Michelle. I cannot fault total bathrooms on price, service and quality. You guys have literally saved me thousands. Have a bloody good Christmas you guys deserve it.”

Rob Bartlett

“Total Bathrooms have been awesome, the quality of the stock is excellent and their customer service is great, nothing was too much trouble, we will continue to use them to complete our project”

Mr B

“Thank you so much Andy.
To date All I can say is that I would not want to go anywhere else for a bathroom. The courtesy, understanding and service I have received is second to none. The installation is not yet finished so unable to comment on the installers except to say so far, very professional, neat working and a pleasure to deal with.
My neighbour’s daughter will look at the bathroom when complete as it is possible that her parents who live opposite will replace their bathroom.
Many thanks for all your help.

Mrs Maddie Drury

“Michelle at Total Bathrooms has been the BEST!!! I cannot recommend her highly enough. She helped me complete 3 bathroom projects and she has been amazing. Thank you!!!”

Mr & Mrs S

“Total bathrooms were brilliant. Tom gave us such a personal and tailored service. Totally got what we were after and came up with fantastic suggestions that looked great. And he went the extra mile to get stuff to us quickly. Totally took the strain of moving into a new place off us!! Would highly recommend total bathrooms.”

Mrs K

“I was very impressed by the service provided by Total Bathrooms. On a personal level, Rob was more than helpful, patient, accommodating with us. He also has a very positive manner and this is/was important as any bathroom project is bound to have its ups and downs, and ours was at times challenging for us at home.”

Mr & Mrs M

”We’ve had our 3rd bathroom from Total Bathrooms and they’ve always been really helpful, helping us to design it to the exacting standards of my wife and I ”

Mr Berry

Amazing help from Tom at Total Bathrooms. He has spent a lot of time on Zoom with us designing our bathroom and then finding us the best possible deal. We have been shown a lot of care and attention to detail. Thank you Tom! We will be back next time we have a bathroom project.

Steve Wigley

Dave has been absolutely amazing in helping us with our bathroom requirements. Dave has tirelessly and patiently sourced what we needed and gave us his expert opinion which was greatly appreciated. I would highly recommend Total Bathrooms if you are looking for quality products with a service to match.

Ms C
Hi Eddie and all other team members who have helped me to get my beautiful bathroom. All your hard work and great service, wonderful communication skills have been a tremendous help to me.
Thank you so much for all your  help and advice in designing our bathroom! We are so pleased with it. It looks fab and all the units and shower really work well together.
We really appreciate all your efforts in order to make the process run smoothly.  We were so impressed with Gary, Lee and Chris who ensured the end result looked perfect. Thanks for your recommendation. 
Alison & Francis

You’ve gone over and above – we really appreciate this. Everything is coming together here and we are grateful for everything that you’ve done to help us.

Priscilla and John

Chris Balzan has now finished installing our new shower room. He has made a quite excellent job of it, and we would strongly recommend him to anyone. He certainly deserves to be on your list of reliable contractors – which we used to find him, only to find that he was already working for a neighbour down the street! So this is a double recommendation.

Thanks to you too for all your help and advice in choosing the materials to install.

Mr Doyle

With 3 bathrooms and 2 cloakrooms being planned for renovation I was totally relieved to end up in the hands of Tash at Total Bathrooms. Amazing knowledge, patience and support in getting the job done from beginning to end. Nothing was too much trouble. A huge thank you – there literally isn’t a single thing that I would have changed or done differently.

Sarah Hood

Refurbishing a bathroom is a complex task that you don’t do that often in life but Tash at Total Bathrooms is a lovely warm person who patiently steps through each stage with you offering intelligent advice from her years of experience with a realistic understanding of budget and requirements. From planning, through design reiterations, to product specifications & selection, we couldn’t have asked for more. She has now helped up with three projects and we wouldn’t hesitate to recommend Total Bathrooms & Tash personally to anyone considering a new bathroom.

Kay Gilbert

Wonderful staff at Total Bathrooms, who ever we have dealt with have been very helpful and happy to go the extra mile to get what we wanted done..Especially Tash and Rob Myers. Excellent selection to choose from with a varied price range. Wouldn’t go any where else.
First class service and products when we completely gutted our on suite and now again on our completely new wet room. Well done guys at Total Bathrooms your simply the best! Love coming to see you all because we know you’ll bend over backwards to help in any way possible. Totally Brilliant.

Dee Chilcott

The team at Total Bathrooms could not have been more helpful & efficient. We had an awkward space to deal with but they came up with a fantastic design and nothing was too much trouble, They have an extensive product range to suit all budgets and I would not hesitate to recommend them. I am delighted with the finish product, thank you!

Heidi Houlihan

We met Dave and came back for an appointment the following week, he was absolutely brilliant and helped us through the planning of our bathroom. He went above and beyond and nothing was too much trouble would definitely recommend.

Stuart Mitten

Rob was fantastic from start to finish. Really felt listened to, and he created a little slice of heaven in our home. Rob kept us up to date with delivery and was clearly very knowledgeable about the products on offer. And if that wasn’t fantastic enough…. Rob is also kindly jumping out of a plane to help us raise money for Waterhouse ward at the RUH. If that’s nothing going above and beyond….. I don’t know what is!!! Thank you Rob! You’re one in a million!

Niki Hartley

We can’t speak more highly of Tom Northway in total bathrooms in bath. He was incredibly helpful from start to finish, understanding exactly what we wanted, dealing with us patiently, helping us find the right product at the right price. He is a real asset to the team and we will be recommending total bathrooms to our friends and family. We found the discount section amazing and have managed to save an awful lot of money on our bathrooms and cloakroom. Thank you.

Fiona and Anthony

Fabulous showroom with inspiring ideas. Everything priced separately so easy to put together your dream ideas. Outstanding salesperson, listened, only showed us what we were interested in or bettered it, professional and very friendly, highly knowledgeable, and only promised what could be delivered. I would highly recommend Total Bathrooms to anyone seeking one bath or a whole package of bathrooms that can be customised to requirements and budgets.


Wonderful experience, very nice clean showroom with extensive selection at all budgets. Was given very good advice from Andy Webb who helped me put together all my ideas into a beautiful bathroom within budget. Top marks!

Laura Goodland

The service we received from Michelle at Total Bathrooms was absolutely fantastic. We recently completed 3 bathrooms and from her first survey visit, Michelle was able to offer knowledgeable advice on the design and products that would work best in our different spaces. It always amazed us that even when we popped into the showroom unexpectedly to look at different options, Michelle could remember our rooms and their quirks, despite having numerous clients and rooms to focus on. She was endlessly patient, even when we changed our thoughts and her vision has helped us create 3 lovely bathrooms – thank you!


This is a great place to get your bathroom sorted ! I have bought from their clearance on line, visited the showroom and worked with Andy to sort my requirements and collect my orders . Nothing is too much trouble, highly recommend.

Jackie Naghten

It has been a good few months since we first came into the showroom but I’m glad to say that the upgrading of both our bathrooms was finished off by the decorators this week. We have been very pleased by the service Total Bathrooms provided in the planning and then ordering of the materials etc. You have all been most helpful with the follow up queries so many thanks for the after sales service too.

Thank you too for recommending Aqua Bathroom to us. We have been very pleased by all of their installation work.

C. Hounsell

I visited Total Bathrooms in Bath for the first time this morning. I was served by Lee and was amazed at the standard of Customer Service, absolutely brilliant – the best I’ve received anywhere in a very long time. I’ll definitely be back.

Yvonne Joyce Midgley

A totally honest and trustworthy company to deal with. Nothing is too much trouble and they have a fantastic range of Bathroom fittings to choose from. Very happy with them.

Amanda Brake

So much to choose from it took a while to make my decisions, but I am extremely happy with my new cloakroom and bathroom. Rob Myers was so helpful and very patient, and when I had a problem with one item there was no problem getting it replaced. I can’t recommend Total Bathrooms highly enough.

Peggy Wilshire

I needed a spare part for an obscure fitting. Not only did they help me but gave me the part I needed free!. Brilliant service and I would totally recommend.

Martin Spencer

Very attentive service from Rob throughout. No detail left out.

Alex Munn

Excellent service and guidance given by Rob at Total Bathrooms. Everything turned up on the day it was expected except one small item, which was refunded very promptly. A good experience all told.

Jean Shepherd

Had a great experience with Total Bathrooms and helped through the whole process by Rob. What the staff don’t know about bathrooms, you don’t need to worry about. A huge amount of choice but depending on budget style and spec I was able to get a great looking and functioning bathroom. Highly recommended.

David Liddle

Really impressed with the service and products provided by the team at Total Bathrooms and their approved fitters. Have used them twice now and would thoroughly recommend them for both the small upgrades and total bathroom refurbishments

Tania Ell

The whole team were wonderful. Each giving help and advise throughout the buying process. Our new bathroom is stunning and we are over the moon with it. Would not hesitate to recommend Total Bathrooms and Andy Oakley, our fitter, who did an amazing job.

Nikki Ganley

I found the assistants very knowledgeable, experienced and helpful they took us through everything using computer app to plan out our bathroom so we could visually see it. Would recommend them and the products.

Theresa Hawkins

Rob, Sam and, well everyone at Total Bathrooms were wonderful! We’re so happy with the service, expertise in designing our bathroom, and the customer service was second to none. Highly recommended, no matter what your budget is (we snaffled a couple of bargains from their clearance floor).

Helen Halliday
Ellen Brooks

Personally dealt with Ed who was great. Every time I turned up everyone made sure I was aware of if someone was available, when they could see me but they made sure I was noticed when I came in. Efficient all round. Really helpful and made my choices easy and clear including pricing throughout and time scales.


Am absolutely delighted with my new bathroom. Total Bathrooms offered a fantastic consultation and through them I employed Chris from South West Heating to do the fitting. Chris was a total professional throughout, friendly, helpful and always on time. It was easily the best experience I’ve had with a tradesman. Thanks you Chris and Total Bathrooms, can’t recommend you both highly enough.

Jojo Frank

I’m so glad I ordered our bathroom with Total Bathrooms. There are so many different components to order and getting the measurements right was so crucial, so sitting with Lee and going through the order made everything so much less stressful. It also meant that the fitting went very smoothly as everything I ordered was correct. I also felt I received good advice about the products and not pressured into purchasing anything more than we needed. I’d definitely recommend Total Bathrooms and would come back again when we need similar work done.

Jenny Allan

From the first visit to Total Bathrooms right through to delivery of products and any questions I had after delivery the service has been exemplary. When looking at products there was no pressure but someone was available and very knowledgeable to help and advise. When I returned to choose final products I was anxious as my Husband had Covid so couldn’t be with me but I needn’t have worried as Eddy was so helpful and not pushy of the expensive items. He made the whole choosing process seamless. After purchase queries have been dealt with quickly and efficiently. Although you speak to different people the communication between staff is excellent and everyone is able to help. Every member of staff is helpful, polite and respectful. I would without doubt recommend this Company and will be using them again.

Jayne Bray

Cannot speak highly enough of the team at Total Bathrooms (Bath). From the moment we were engaged by Andy Webb right through to taking a shower in our new bathrooms everything was perfect! Andy took time to understand our needs and walked us through the process of turning our mood boards into reality! We completed 3 bathrooms and a cloakroom and through TB secured Thomas Crapper and Burlington furniture at competitive prices! We were kept in the loop on deliveries and as we were renovating the entire house TB worked with us to hold off deliveries until each space was ready! Whenever we contacted TB and in Andy’s absence the rest of the team were just as great! We highly recommend Total Bathrooms and if we ever go for another renovation we’ll be heading straight back to them! 

Darren Campbell

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