Video Appointments

Total Bathrooms Video Appointments


Even though restrictions have now been lifted we remain aware that some people will still be cautious of entering shops and other public places. So we are continuing to offer video appointments with one of our expert staff. These are generally available to customers within a 20-mile radius of Bath, however, if you are uncertain please phone to discuss your requirements.


How a Total Bathrooms video appointment works:

Step 1. Please phone, email us or fill out the appointment form to request a video appointment.

Step 2. We will either immediately book an available appointment for you or make contact with you to organise an appointment with one of the sales team and take all of your details.

Step 3. We will video call you at the allotted date and time using ‘Zoom’ or ‘Whatsapp’ (*more info below). Using the cameras on our phone/ computer we will be able to talk through your requirements and show you relevant products. If you have measurements or we’ve completed a home survey we can produce a plan of your room and share it with you on screen.

Step 4. We will then provide you with a quote for any bathroom equipment you require via email. If you wish to make any changes or have any questions we can repeat Step 3 or indeed have a telephone conversation to make the changes.

Step 5. If you wish to go ahead you can make a payment online and when your goods arrive we can hold them for your collection or deliver them to your home if required.


*Zoom and Whatsapp are both free mobile applications available from the Apple App Store and from the Play Store for Android. Zoom is also available for free on PC and laptop. 

Zoom from the Google Play Store

Whatsapp from the Google Play Store


Amazing help from Tom at Total Bathrooms. He has spent a lot of time on Zoom with us designing our bathroom and then finding us the best possible deal. We have been shown a lot of care and attention to detail. Thank you Tom! We will be back next time we have a bathroom project.

Steve Wigley

“I was very impressed by the service provided by Total Bathrooms. On a personal level, Rob was more than helpful, patient, accommodating with us. He also has a very positive manner and this is/was important as any bathroom project is bound to have its ups and downs, and ours was at times challenging for us at home.”

Mr & Mrs M

“Total bathrooms were brilliant. Tom gave us such a personal and tailored service. Totally got what we were after and came up with fantastic suggestions that looked great. And he went the extra mile to get stuff to us quickly. Totally took the strain of moving into a new place off us!! Would highly recommend total bathrooms.”

Mrs K

“Total Bathrooms have been awesome, the quality of the stock is excellent and their customer service is great, nothing was too much trouble, we will continue to use them to complete our project”

Mr B

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