Video Appointments

Total Bathrooms Video Appointments


With many people around the country having to spend time at home and being either unable or unwilling to venture out, we thought it would be essential to offer video appointments with one of our expert staff to our local customers. These are generally available to customers within a 20 mile radius of Bath, however if you are uncertain please phone to discuss your requirements.


How a Total Bathrooms video appointment works:

Step 1. Please phone, email us or fill out the contact form to request a video appointment.

Step 2. We will either book an available future slot for you during the call or make contact with you to organise an appointment with one of the sales team and take all of your details.

Step 3. We will video call you at the allotted date and time using ‘Zoom’ or ‘Whatsapp’ (*more info below). Using the cameras on our phone/ computer we will be able to talk through your requirements and show you relevant products.

Step 4. We will then provide you with a quote for any bathroom equipment you require via email. If you wish to make any changes or have any questions we can repeat Step 3 or indeed have a telephone conversation to make the changes.

Step 5. If you wish to go ahead you can make a payment online and when your goods arrive we can hold them for your collection or deliver them to your home if required.


*Zoom and Whatsapp are both free mobile applications available from the Apple App Store and from the Play Store for Android. Zoom is also available for free on PC and laptop. 

Zoom from the Google Play Store

Whatsapp from the Google Play Store


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